Shipping policy
Shipping Policy
Last updated: August 2026
Order processing Orders are typically processed within 1–3 business days of payment confirmation. You will receive an email confirmation once your order has been placed, and a further notification when your order has been dispatched.
Shipping times PosturaPulse is fulfilled and shipped directly by our supply partner. Estimated delivery times are as follows:
- Australia: 5–10 business days
- International: 10-20 business days.
Please note these are estimates only. Actual delivery times may vary due to carrier delays, customs processing, or other factors outside our control.
Tracking Where available, tracking information will be provided via email once your order has been dispatched. Please allow up to 48 hours for tracking details to update after dispatch.
Shipping costs Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Customs & duties All orders are shipped from overseas. As the customer, you are responsible for any customs duties, taxes, or import fees that may be charged upon delivery in your country. These charges are outside our control and are not included in your order total.
Lost or delayed orders If your order has not arrived within 30 days of your dispatch notification, please contact us at posturapulse@gmail.com and we will investigate with our fulfillment partner.
Incorrect address Please ensure your shipping address is correct at the time of ordering. PosturaPulse is not responsible for orders delivered to an incorrect address provided by the customer.
Contact For any shipping enquiries, please contact us at posturapulse@gmail.com.